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Problems Logging In?
If you have forgotten your Login ID or password, here are the steps to help you.

  1. Complete Step One to identify your Sprint account information.
  2. Then complete the section in Step Two that applies to your need.
  3. On the following screen, you will then be asked to answer your Hint Question.

If you have forgotten both your Login ID and Password, complete the Login ID field first. Once you've received your Login ID, return to this page to reset your password.

Account Information
To identify your account enter your 10 digit billing telephone number or your Foncard number with Pin.
Billing telephone Number:
( ) -

Foncard number with Pin:

Forgot your Login ID?

Enter your E-mail Address:

This should be your E-mail address currently recorded to your account. Your Login ID will be e-mailed to this address.

Forgot your password?
Enter your Login ID:

This should be your Login ID you provided at registration.